Privacy Policy

At HOH Zagreb, protecting the privacy of our guests and visitors is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect:

  • We collect personal information such as names, addresses, email addresses, and phone numbers from guests and visitors who provide it voluntarily, primarily through website forms and check-in processes.

2. How We Use This Information:

  • Personal information is collected for reservations, marketing communications, and customer service purposes.

3. Disclosure of Information:

  • We do not share personal information with third parties for marketing or other purposes.

4. Security of Information:

  • We implement appropriate technical and organizational measures to ensure the security of personal information, including access controls, to prevent unauthorized access, disclosure, alteration, or destruction of data.

5. Individual Rights:

  • Individuals have the right to access and request deletion of their personal information held by HOH Zagreb. Requests can be made by contacting us using the information provided below.

6. Retention of Information:

  • Personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected, typically up to one year, unless a longer retention period is required or permitted by law.

7. Contact Us:

  • If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at

HOH Zagreb
SVAD STAR d.o.o.
Rim 18, 10 000 Zagreb